Support articles
Find setup, feature and troubleshooting guidance for the THOX experience you are using.
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20 guides found
- Software & demos
ThoxEmployee: run and review a team task
Use the live guest workspace, understand its limits, and save your reviewed work.
- Software & demos
Edge Lab: try a hosted intent preview
Sign in, try a public example, and interpret a proposal without granting device access.
- Setup & integration
ThoxWork and reviewed employee profiles
Move reviewed employee definitions while keeping workspaces, credentials and permissions separate.
- Privacy & security
Privacy, diagnostics and contacting support
Understand local and hosted processing, collect useful diagnostics, and contact THOX support safely.
- Setup & integration
Local AI, runtimes & integrations
Check runtime compatibility, model requirements, local API connections and MCP support for your release.
- Setup & integration
MeshStack pairing & connection help
Find the appropriate platform app and troubleshoot device pairing or connection issues.
- Setup & integration
Device setup
Start with the setup and connection guide for your THOX product.
- Setup & integration
Wi-Fi & network setup
Review supported connection options for your device and network.
- Setup & integration
First AI model
Check the installed runtime, compatible models and available memory before loading a model.
- Setup & integration
API integration guide
Connect a supported client to the endpoint documented for your installed runtime.
- Setup & integration
Model Context Protocol (MCP)
Review the MCP integration requirements for your client and runtime.
- Setup & integration
CLI reference
Find command guidance for the installed THOX software release.
- Setup & integration
SSH & remote access
Review device-specific remote access and authentication requirements.
- Setup & integration
Model selection & compatibility
Match a model to the available memory, runtime and workload.
- Troubleshooting
Power troubleshooting
Use the power requirements and diagnostics for your device model.
- Troubleshooting
Model performance troubleshooting
Review model size, memory use and workload when investigating slow responses.
- Troubleshooting
Access, connection & runtime troubleshooting
Find the next step for a failed connection, blocked demo or runtime error.
- Privacy & security
Security & privacy
Understand local and hosted processing, access controls and safe configuration.
- Orders & campaign
Orders, billing & campaign support
Find the applicable purchase, pledge and support terms.
- Setup & integration
ThoxMigrate overview & access
Review the migration workflow and request access to ThoxMigrate.
Need help with a specific issue?
Check the guide for your product and release, then share a sanitized error and the steps that caused it.
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